Get to Know Parts Prime.
Our Story.
Our Promise.

PartsPrime auto parts warehouse interior with shelves of stocked automotive parts

About us - Who We Are

We’re more than just an online parts store. We are a team of automotive professionals, engineers, and enthusiasts who understand not only vehicles but also the people who drive them. This company was founded out of a real need in the Canadian market for reliable, affordable, and high-performance parts, with one clear mission: to get you back on the road, confidently.

Main entrance of the PartsPrime company headquarters with glass double doors and logo signage

Our Philosophy

We believe that great auto parts should be accessible, dependable, and fairly priced. That’s why we’ve built a direct bridge between world-class manufacturers and Canadian drivers — eliminating unnecessary markups and middlemen. The result? OEM-grade quality at honest prices, backed by the kind of service you’d expect from a neighbor, not a call center.

What Sets Us Apart

  • Expertise You Can Rely On

    Every part listed on PartsPrime.ca has been handpicked by seasoned industry experts with decades of hands-on experience. We know what fits, what performs, and what lasts— because we’ve lived it ourselves.

  • Quality That’s Built In

    At Parts Prime, quality isn’t a buzzword— it’s a principle. Every part we offer undergoes thorough quality control testing before it ever reaches our shelves. From material strength to fitment accuracy, each item is verified to meet or exceed industry standards.

  • Complete Kits, No Guesswork

    Whether it’s a brake kit or a side mirror assembly, we don’t cut corners. Our part kits are shipped complete, with all components needed, so you’re never left halfway through a job. Our product listings include accurate technical details to ensure compatibility with your vehicle and dependable performance you can count on.

  • Fast, Reliable Shipping Across Canada

    From Vancouver to Halifax, our streamlined logistics network ensures fast processing and nationwide delivery. When your vehicle is down, every hour matters — and we’re here to get you back on the road without delay.

  • Fair Pricing, Zero Compromises

    Thanks to our direct relationships with top-tier manufacturers, we can offer competitive pricing without sacrificing quality. With us, you get premium parts and peace of mind— at a reasonable price.

  • Customer Support That Supports You

    Have a question or need guidance? Our customer support team, based in our head office, is here to help —no scripts, no upselling, just honest answers from real people who know their stuff.

Shop smart. Drive safely. Stay prime.

That’s the Parts Prime promise.