Contact Us – We’re Here to Help
Got a question about a product? Looking for a specific part? Whether you’re a professional mechanic or someone who prefers to handle repairs yourself, we’re your trusted partner in keeping your vehicle running right.
Phone Support
Direct Line: (780) 680‑3193
Toll-Free: (888) 920-3141
Email Support
We respond to all emails within 24–48 hours.
Send your message to: info@partsprime.ca
Company Offices
Head Office - Vancouver:
Suite 437, 2030 Marine Drive, North Vancouver, BC V7P 1V7, Canada
Secondary Office - Edmonton:
Suite 3400, 10180 – 101 Street Edmonton, Alberta T5J 3s4, Canada
Customer Service Hours (Pacific Time – Vancouver, BC)
Monday–Friday: 9:00 AM – 5:00 PM (MT)
Saturday: 9:00 AM – 5:00 PM (MT)
Sunday : closed