Contact Us – We’re Here to Help

Got a question about a product? Looking for a specific part? Whether you’re a professional mechanic or someone who prefers to handle repairs yourself, we’re your trusted partner in keeping your vehicle running right.

Phone Support
Email Support

We respond to all emails within 24–48 hours.

Send your message to: info@partsprime.ca

Customer Service Hours (Mountain Time – Edmonton)

Monday–Friday: 9:00 AM – 5:00 PM (MT)

Saturday: 9:00 AM – 5:00 PM (MT)

Sunday : closed

Reception area of the PartsPrime office with front desk, seating area, and company logo on the wall

Get in Touch with Us

Have a question about a part? Need help identifying the right component for your vehicle or tracking an order? Our PartsPrime Support Team is here to help.

Just fill out the form — we'll review your message and get back to you as soon as possible.