Billing & Payment Information – PartsPrime

At Parts Prime, we believe every purchase should feel as good as the product you receive. That’s why we’ve built a simple, secure, and fully transparent billing experience — one that gives you full control, with zero surprises.

Flexible Payment Options

We accept the payment methods you trust:

• Credit & Debit Cards — Visa, Mastercard, AMEX
• Digital Wallets — Apple Pay & Shop Pay
• PayPal — quick, secure, and hassle-free

We do not store any payment data. All transactions are encrypted and handled through trusted, PCI-compliant systems.

Pricing in Canadian Dollars (CAD)

All prices on PartsPrime.ca are listed in CAD and clearly shown on each product page. Final charges — including taxes and shipping (if applicable) — appear at checkout. No hidden fees. No last-minute add-ons. Just clear, honest pricing.

Sales Tax Made Simple

We calculate applicable sales tax (GST, HST, PST, QST) based on the destination postal code of your order. Your exact tax amount is always shown before you confirm payment.

Order Confirmation

As soon as your order is placed, we’ll send you an email with all the important info:

• What you ordered
• Where it’s going
• How much you paid
• When it’s expected to arrive

Double-check it, and if you spot an issue, just let us know right away.

Digital Invoice

Your receipt matters. We send a detailed electronic invoice for every purchase, including line-by-line breakdowns of pricing, tax, and shipping.

Need to Cancel an Order?

If your order hasn’t shipped yet, we’ll gladly try to cancel it — just reach out fast. Already shipped? No worries. You can start a return by checking our Return & Refund Policy.

Questions About Your Bill?

If something doesn’t look right, please contact us or email us at info@partsprime.ca. We’ll review your issue promptly and resolve it as quickly as possible — no stress, no runaround — just real help from real people.